Service Bulletins

Date Released: 8/17/21

Title: Replacement Option for End-of-Life AT&T Modem MTC-H5-B03

Release by: Jimmy Walsh, Vice President of Operations and Customer Services

Description:

AT&T has announced end of life for its MTC-H5-B03 modem as of December 31, 2021.

For OnviCom customers operating with this model, OnviSource recommends replacing this model with MultiTech model MTC-LNA4-B03, dependent upon your Operating System in use. OnviSource has successfully tested the new modem. This modem will work with both Verizon and AT&T networks.

Windows 7-8
Windows 10

Modem Available for Purchase
Customers with a current Service Agreement can purchase the new modem from OnviSource by contacting Sales at (580) 249-9401, Service at (800) 388-8402, or emailing kim.pippin@onvisource.com or service@onvisource.com.

OnviCare Service Support Team