Service Bulletins

Description: 

To continue providing the most reliable service to its customers, OnviSource has made a significant investment in technology and equipment for an expansion of its Data Center located in Texas. 

As part of the expansion efforts, OnviSource would like to inform all customers using OnviGuard that a scheduled equipment upgrade, expected to last 2 minutes, may cause a minor delay of messages being sent during the upgrade window on Thursday, January 18th, between 10:00-11:00 a.m. CST. 

Please be assured that all messages will be queued and will commence sending following this service disruption of approximately two minutes.

 

Should you experience any issues during this time, please contact our Service team at service@onvisource.com or by calling (800) 388-8402.

We are committed to providing you with the best experience possible and appreciate your patience during this outage window.

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The OnviCare Team