Service Bulletins
Date Released: 1/11/24
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Title: Notice of Data Center Service Interruption on January 18, 2024
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​To: All OnviCom Cloud Customers
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​Release by: Justin Smith, Operations Manager
Description:Â
To continue providing the most reliable service to its customers, OnviSource has made a significant investment in technology and equipment for an expansion of its Data Center located in Texas.Â
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As part of the expansion efforts, OnviSource would like to inform all customers using OnviCom cloud services that a scheduled equipment upgrade will cause a service interruption of approximately 2 minutes during the upgrade window on Thursday, January 18th, between 10:00-11:00 a.m. CST.
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This service interruption may require OnviCom cloud users to reconnect to the system, but should you experience any issues with reconnecting, please contact our Service team at service@onvisource.com or by calling (800) 388-8402.
We are committed to providing you with the best experience possible and appreciate your patience during this outage window.
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The OnviCare Team